 | How long does it take to get my certificate? | |
 | Our certificates can be issued as soon as ten minutes after a request is received (assuming the CSR submitted is correct and WHOIS information for the domain can be validated). If there is any problem with the request, you should receive an email from our |
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| How do certificates/SSL work? | |
| In a nutshell, certificates are used to verify identity, while SSL and encryption ensure secured, private communication.
The most common cryptographic technique used on the Web today is the public key system. This algorithm uses two keys to secure tran |
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| I am hosting multiple sites on my server. How many certificates do I need? | |
| Yes and No (nice answer, huh?)
Each physical server you wish to secure will need at least one certificate. If you are an Internet Service Provider (ISP) or are hosting multiple sites on your server, you will need a separate certificate for each unique do |
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| What will happen if my certificate expires? Will you notify me before it expires? | |
| If your certificate expires, users attempting to securely connect to your site will receive a message letting them know that the certificate has expired (the exact message and how it is handled depends on the user's browser and its configuration). We will |
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| How cryptographically strong are your certificates? | |
| Our certificates use the most current and secure 128-bit encryption technology. They support 1024-bit key lengths and 128-bit SSL connections. The actual cryptographic strength of your certificate will match the strength of the CSR you submit. |
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| What does a CSR look like? | |
| Your CSR should look similar to the following example:
-----BEGIN CERTIFICATE REQUEST----- MI7AVYCWRAwgZIxCzAJBgNVBNYTWlVTMREwDwYDVQQIEwhOZXcgWW9yazERMA8GW1
UEBxMITmVZBgNVBWoTElJlZ2lzdwyLmNwgSW5jLjEZaWzQHJlZ2lzdGVyLmqhkiG9
w0lAQEYEWzMrdydBoI8K+5LEj/y |
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| Do you offer free trial server certificate? | |
| No, Domainmonger.com does not offer free trial server certificates. However, if you are hosting with Domainmonger.com, some of our packages include a free generic certificate. Certificates issued by Domainmonger.com are valid for one year. |
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| Is my certificate tied to a specific IP address, domain name or a machine? | |
| Certificates are not tied to an IP address. If you have a certificate for 'www.xyz.com' on the domain 'www.xyz.com' it does not matter if that domain name is referenced to the IP address "12.131.110.134" or to the IP address "64.139.193.11." The certifica |
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| Who will be the CA (Certificate Authority) for my certificate? | |
| GeoTrust has authorized Domainmonger.com to offer our customers digital certificates. Although customers will sign up for the service in their Domainmonger.com accounts and will communicate directly with Domainmonger.com, GeoTrust is the Certification Aut |
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| What is a Certification Authority (CA)? | |
| A Certification Authority is a trusted agency that is authorized to issue, renew and revoke digital certificates after verifying the identity and legitimacy of the requesting party. |
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| Can you help me install my digital certificate? | |
| We can help you with installing your certificate with our on hosting service. However, since every type of server software has a different procedure for installing certificates, we can not provide installation assistance. You will need to consult your ser |
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| I lost my private key and I do not have backups. Can you issue a new certificate free of charge? | |
| Sorry, we do not reissue certificates for those reporting a lost key. A major reason for this policy is to maintain the integrity of the certificate system. You will have to purchase a new certificate by generating a new key and submitting a new certifica |
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| Do you offer Wildcard Web Server Certificates? | |
| Yes, Domainmonger.com offers wildcard web server certificates. Just choose True BusinessID Wildcard when ordering the certificate.
A wildcard certificate is used to secure multiple hosts that end in the same second level domain name, and are accessed o |
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| Can I buy a digital certificate (SSL) for a domain not registered with Domainmonger.com? | |
| The SSL certificates purchased through Domainmonger.com can be used with any other hosting service, and with domains not registered through Domainmonger. |
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| How is the administrative control of a site verified before a certificate is issued? | |
| With our QuickSSL certificates, we verify the administrative control of a site by sending the approval email for the certificate request to the administrative contact of the domain.
When you review your certificate you will notice that the "Organizatio |
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